After Meredith inadvertently stirs up negative press for Grey Sloan, she tries to make things right with her former colleagues, jeopardizing her community service hours. Station 19’s Ben and Vic bring a young woman into the hospital, and Jackson stands up to Koracick when he goes too far with a patient’s family. Meanwhile, Bailey receives unexpected news; and Owen finds himself at Pac-Gen North, which Alex sees as a recruiting opportunity.

The FBI continues to interrogate Connor which leads him to panic under the pressure. Annalise, Tegan and the students defend a woman accused of violating a disabled man’s civil rights for developing a dating app that discriminates against him. Bonnie helps Nate get more intel on Tegan. Michaela and Gabriel travel to New York to track down her father.

Rollins clashes with the parents of a teenaged runaway. The squad comes together for a special event.

Sam, Dean and Castiel call on Rowena to help keep the evil souls at bay and get an unexpected assist from Ketch.

The local mall has closed, and while Amy and Dina are excited about the influx of new customers, they quickly realize they’re not all there to shop. Cheyenne learns she’s not as cool as she thinks she is.

As the group deals with a frustrating lack of progress, a visitor arrives and makes a shocking claim that causes them to question who can be trusted.